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Associate Customer Experience Engineer

About the company Hevo Data is a SaaS company offering a no-code data pipeline platform used by 2,000+ data teams in 45+ countries, including DoorDash and Santander. It is backed by Sequoia Capital. Role at a glance • Role: Associate Customer Experience Engineer • Type: Full-time • Location: Pune, India (onsite) • Experience: 1–3 years in technical product support or application support • Pay: As per company norms What you'll do • Help customers set up and troubleshoot their data pipelines • Investigate issues across databases, applications and integrations • Work with engineering to resolve complex technical problems • Deliver a great support experience to global data teams Skills we're looking for • 1–3 years in technical product support, application support or a similar role • Solid grasp of cloud technologies and core database concepts, including DB admin basics • Hands-on experience troubleshooting databases, applications or integrations • Strong SQL How to apply Click Apply to go to the company's official careers page and submit your application there.