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Community Support Specialist (Bengaluru, India)

About the company Figma is a collaborative design platform used by teams worldwide to design, prototype and build products together. Role at a glance • Role: Community Support Specialist • Type: Full-time • Location: Bengaluru, India • Experience: 2+ years in support or community roles • Pay: As per company norms What you'll do • Monitor Figma's community and social platforms (community forum, X, Reddit and more) • Handle escalations and help communicate during incidents and support issues • Give outstanding technical support to new and experienced Figma users on community channels • Share community feedback with internal teams Skills we're looking for • 2+ years of experience in support or community roles • Strong written communication and a friendly public voice • Technical troubleshooting skills • Familiarity with Figma and online communities is a plus How to apply Click Apply to go to the company's official careers page and submit your application there.