Customer Support Associate
- Company: Paytm
- Location: Mumbai, Maharashtra
- Type: full time
- Experience: 2+ years
- Skills: Customer Service, Communication, Problem Solving, Multitasking, Chat Support
- Apply by: 12 Nov 2026
About the company Paytm is one of India's leading digital payments and financial services companies, serving millions of consumers and merchants. Role at a glance • Role: Customer Support Associate (CST) • Type: Full-time • Location: Mumbai, Maharashtra (onsite) • Experience: 2–4 years in voice and non-voice customer service • Pay: As per company norms What you'll do • Handle customer interactions across voice and non-voice channels • Manage multiple chats, emails and calls at the same time • Resolve customer queries and issues quickly and accurately • Maintain high service quality and customer satisfaction Skills we're looking for • 2–4 years of voice and non-voice customer service experience • Excellent written and spoken English • Strong problem-solving skills • Ability to multitask across channels How to apply Click Apply to go to the company's official careers page and submit your application there.