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Social Media, Customer Support Associate

About the company Stripe is a global financial infrastructure company that helps millions of businesses accept payments and manage money online. Role at a glance • Role: Social Media, Customer Support Associate (Stripe Delivery Centers) • Type: Full-time • Location: Bengaluru (onsite) • Experience: 2–5 years of social media support or customer support • Pay: As per company norms What you'll do • Join Stripe Delivery Centers, a new global operations team • Resolve user issues quickly and accurately on social media (X, LinkedIn, Facebook and more) • Deliver an exceptional Stripe experience in public, user-facing channels • Share feedback to improve products and processes Skills we're looking for • 2–5 years of social media support experience, or strong interest in resolving issues through those channels • Prior customer support and external user-facing operations experience • Clear, professional written communication • Good judgement for public-facing responses How to apply Click Apply to go to the company's official careers page and submit your application there.