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Support Associate (Pune)

About the company Agoda is a global online travel booking platform that helps travellers find hotels, flights and activities across the world. Role at a glance • Role: Support Associate (Pune) • Type: Full-time • Location: Pune (onsite) • Experience: Entry level / freshers welcome • Pay: As per company norms What you'll do • Deliver outstanding service to guests and partners via phone, email and chat • Handle a high volume of customer inquiries • Give accurate, timely resolutions to booking and travel issues • Represent Agoda's customer-first approach in every interaction Skills we're looking for • Good spoken and written English • Customer-service mindset and patience • Ability to multitask across phone, email and chat • Comfort working in a fast-paced support environment • Full requirements are listed on the company's apply page How to apply Click Apply to go to the company's official careers page and submit your application there.